Under Full Value Protection, your mover is liable for the replacement value of lost or damaged goods in your entire shipment. This is the more comprehensive plan available for the protection of your belongings. Unless you select the alternative level of liability described below—Released Value—your mover will transport your shipment under the Full Value Protection level of liability. If any article is lost, destroyed or damaged while in your mover’s custody, your mover will, at its discretion, offer to do one (1) of the following for each item:
Under this option, movers are permitted to limit their liability for loss or damage to articles of extraordinary value, unless you specifically list these articles on the shipping documents. An article of extraordinary value is any item whose value exceeds $100 per pound (such as jewelry, silverware, china, furs, antiques). Ask your mover for a written explanation of this limitation before your move.
The exact cost for Full Value Protection varies by mover and may be subject to various deductible levels of liability that may reduce your cost. Ask your mover for written details of their Full Value Protection plan.
The most economical protection available is Released Value, since it is offered at no additional charge. However, the protection is minimal. Under this option, the mover assumes liability for no more than 60 cents per pound per article. For example, if your mover lost or damaged a 10-pound stereo component valued at $1,000, you would only receive $6.00 in compensation (60 cents x 10 pounds).
There is no additional charge for Released Value. However, you must sign a specific statement on the bill of lading or contract agreeing to it. But remember, it compensates you according to the weight of the item, not its actual value. And, if you do not select Released Value, your shipment will automatically be transported at the Full Value Protection level of liability and you will be assessed the applicable charge.
Full Value Protection and Released Value are not insurance policies governed by state insurance laws; instead, they are Federal contractual tariff levels of liability authorized under Released Rates Orders of the Surface Transportation Board of the U.S. Department of Transportation.
If you select Released Value, some movers may also offer to sell or obtain for you separate liability insurance. The cost of this insurance is not included in the basic move and must be purchased separately by you. This is not valuation coverage governed by Federal law—it is optional insurance regulated by state law.
If you purchase this coverage, the mover remains liable for the amount up to 60 cents per pound per article; but the rest of the loss is recoverable from the insurance company up to the amount of insurance you purchased. Your mover is required to issue the policy or other written record of the purchase and provide you with a copy at the time of purchase.
You also have the option of purchasing insurance from a third-party insurance company. Before purchasing insurance, check your homeowner’s insurance policy to see if you’re already covered.
Check out this brochure for more information.
Head to Baker International to purchase insurance online.

What is the difference between Full Value Protection and Released Value?
Full Value Protection makes your mover liable for the replacement value of lost or damaged goods. Released Value is the basic option offered at no extra charge, but it only covers 60 cents per pound per article. Released Value pays by weight, not by what the item is actually worth.
What does 60 cents per pound actually mean in practice?
It means compensation is calculated on weight alone. If a 10 pound stereo component worth $1,000 were lost or damaged, Released Value would pay $6.00, being 60 cents multiplied by 10 pounds. That is why most customers choose Full Value Protection for anything valuable.
Which level of protection applies if I do not choose one?
Full Value Protection applies by default. Released Value only applies if you sign a specific statement on the bill of lading or contract agreeing to it. If you do not select Released Value, your shipment is transported under Full Value Protection and the applicable charge is assessed.
What is an article of extraordinary value?
Any item worth more than $100 per pound, such as jewelry, silverware, china, furs and antiques. Movers are permitted to limit their liability on these items unless you list them specifically on the shipping documents, so declare them before your move rather than after.
Is this the same as insurance?
No. Full Value Protection and Released Value are levels of mover liability, not insurance policies. If you want separate moving insurance, that is arranged through an insurance provider. Ask us for a written explanation of your liability coverage before your move.